Service Quality and Customer Service Consultanct

Service Quality and Customer Service Consultanct - Zambia
  • Service Quality and Customer Service Consultanct - Zambia
Description :

Is a huge advertising budget beyond your reach?
Does your advertising investment seem not to be giving you the expected returns?
Do you appreciate the importance of customers but have no clear strategy to ensure their satisfaction?
Are customer complaints and product returns increasing?

If you have answered yes to any of these questions then contact us today for professional advice from a qualified and experienced service excellence practitioner.

Services provided:
1.Customer service diagnostics
2.Service Quality Management
3.Customer service training
4.Customer service staff recruitment
5.Service quality Gap Analysis

Our safety tips

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  • At all costs, avoid paying before seeing the item.
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  • If the seller doesn't have a shop, meet with him in a public place (Mall, Gas station, workplace ...).
  • Do not give personal details (bank details, credit card numbers ...).
  • Beware of offers that are too good to be true.

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